Privacy Policy
Effective Date: May 4, 2026 Last Updated: May 4, 2026
Introduction
MySkinGlow (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit myskinglow.net and make purchases through our store. Please read this policy carefully. By using our website, you agree to the practices described below.
If you have questions, contact us at: MySkinGlow 27 North Wacker Drive, Suite 249 Chicago, IL 60606 info@myskinglow.net
1. Information We Collect
Information You Provide Directly When you create an account, place an order, or contact us, we may collect:
- Full name
- Email address
- Billing and shipping address
- Phone number
- Payment information (processed securely through our payment provider — we do not store full card details)
- Order history and preferences
- Messages or inquiries you send us
Information Collected Automatically When you browse our site, we automatically collect:
- IP address and approximate location
- Browser type and version
- Device type and operating system
- Pages visited and time spent on each page
- Referring URLs (how you found us)
- Click and scroll behavior
This data is collected via cookies, pixels, and similar tracking technologies. See our Cookie Policy for more detail.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations, shipping updates, and receipts
- Respond to customer service inquiries
- Send marketing emails and promotions (only if you’ve opted in)
- Improve our website, product offerings, and user experience
- Detect and prevent fraud or unauthorized activity
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share it with trusted third parties only as necessary to operate our business, including:
- Payment processors (e.g., Stripe, PayPal) to handle transactions securely
- Shipping and fulfillment partners to deliver your orders
- Email marketing platforms (e.g., Mailchimp, Klaviyo) if you’ve subscribed
- Analytics providers (e.g., Google Analytics) to understand site usage
- IT and platform service providers who support our website infrastructure
All third parties are required to handle your data in accordance with applicable privacy laws and only for the purposes we specify.
We may also disclose your information if required by law, court order, or to protect the rights and safety of MySkinGlow, our customers, or others.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including maintaining your account, completing transactions, and meeting legal and tax obligations. You may request deletion of your data at any time (see Section 7).
5. Security
We implement industry-standard security measures including SSL encryption, secure payment processing, and access controls to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal data (subject to legal retention requirements)
- Opt out of marketing communications at any time by clicking “Unsubscribe” in any email or contacting us directly
- Request portability of your data in a machine-readable format
To exercise any of these rights, email us at info@myskinglow.net.
8. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to delete your personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a request, contact us at info@myskinglow.net.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please reach out:
MySkinGlow 27 North Wacker Drive, Suite 249, Chicago, IL 60606 info@myskinglow.net